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Manager – Relationship Management

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Job Description

We are looking for a dynamic and empathetic Relationship Manager to lead and oversee the Candidate Success
Team. This individual will be responsible for managing end-to-end engagement with candidates, ensuring all
queries, concerns, and communication are handled efficiently and professionally. The Relationship Manager will
serve as a critical link between the organization and candidates, ensuring a seamless experience throughout
their journey.

  • Bachelor’s degree in Hospitality or a related field.
  • 4-5 years of experience in Hospitality, Customer Experience, or candidate relationship management.
  • Prior experience in managing candidate relationships or customer service is a plus.
  • Strong interpersonal and communication skills.
  • Ability to manage multiple candidates and tasks simultaneously.
  • Proficiency in using ATS tools and recruitment platforms.
  • Problem-solving mindset with attention to detail.
  • Knowledge of recruitment and talent acquisition processes.

*Disclaimer: Magic Billion acts solely as a recruitment and facilitation partner. Final employment, salary determination, and visa approval are subject to the employer’s requirements and applicable Italian laws. No employment or visa is guaranteed unless expressly approved by the competent authorities.